Notes

return process:

I need to few confirmations from your end so that I can share the information to the seller.

1. Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?

2. Please confirm whether you have brand box and MRP tag which you have received along with the product?

3. Also confirm whether the pickup address will be same as delivery one.

4. Your primary number '' is correct or not.

5. Would you wish to update an alternate number?

6. I request you to share the bank details so the seller can proceed the refund request.

(1) Account holder's name (Should be the same as registered for the order)
(2) Bank name and Branch
(3) Account number
(4) IFSC.

I would like to let you know that you have just received a 'One time password' on your registered mobile number.

Request you to please confirm it.

...IF BANK DETAILS ARE ALREADY THERE..........................

Please confirm the bank details. As I had a check, the bank details were already there.

Account number ending with XXXXXX

IFSC Code: XXXXXXXX

Do you wish to have refund in the same account?

Return process :

Before forwarding your request to the seller, I need some confirmation from your side.

Not to worry, I will request to the seller for creating a return request for this product.

Please confirm the exact issue that you are facing with this product?

Please confirm if you would like to go ahead with a replacement or a refund?

At this moment, the seller is able to provide you replacement for the same.

At this moment, the seller is able to provide you refund for the same.

Please let me know, you have the item along with the original product box, accessories & tags or not.

Let me see, what best I can do for you.

Before proceeding, please let me know if the pickup address and primary contact number will be the same as you provided at the time of placing order.

Thanks for the confirmation.

Would you like to share an alternate contact number?

While checking we might need to contact you, would you like to share an alternate contact number?


Thank you for confirming.

Thanks for all the confirmations.

I just need a couple of minutes to forward your request to the seller.

Your primary number is '9637888860'. Is it correct?

Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?

Can you please confirm if your issue is related to returning this product?

I request you to share the bank details so the seller can proceed the refund request.

(1) Account holder's name (Should be the same as registered for the order)
(2) Bank name and Branch
(3) Account number
(4) IFSC.

Please check your registered contact number: 8328102631 and share an one time password.

Pickup address : same
cx have all things
primary no: same
alt no:


Refund


I would like to let you know that the seller has refunded Rs. XX/- to your Debit card on November 10, 2019.

This will be credit to your account by November 21, 2019 as per standard banking procedures.

It should have been credited within November 19, 2019 as per standard banking procedures.

The reference number for this refund is QUR27855704728.

I request you to wait till the end of the day today for the refund of your order.

I request you to please get in touch with the respective bank if you have not received the refund.

Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.


If you will not receive the refund by the mentioned time. Please let us know and we will surely help you out.

If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out.


In case of any delay, please contact to PhonePe on [email protected] or call them on 01246789345.

In case of any delay, please contact your bank's customer care using the number mentioned on the back of your card.

I request you to get in touch with your respective bank for the refund of your order, they will surely help you out.

I would like to add that the seller has refunded 80 coins for your order to your Flipkart Plus account on August 20, 2019.

This will be a credit to your account on August 21, 2019.


wait and refund


I am sorry to know that you received a different product instead of 'xxxxxxxxxxxxx'.

As specified by you, a return request has been created for the order and a refund of Rs.__/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your bank account within 02 business day, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by November 26, 2019 as the Wishmaster will not be able to complete the pickup in case any item is missing.

I would like to thank you for your continued trust and support.

The pickup of the product will be done by November 09, 2019.