Notes

refund
Hi Tamanna,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand that your concern about the delay in refund of the product 'Kent Ace Plus 8 L RO + UV + UF + TDS Water Purifier'.

We are sorry for the trouble and this isn't something we would want you to go through.

We are happy to let you know that the seller has refunded Rs. 9899/- for your order OD116866805210678000 to your Debit Card on November 16, 2019. This will be credited to your account by November 19, 2019, as per standard banking procedures.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

Have a nice day!

Tamanna, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

bnpl
Hi Mamali,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand your concern that you want 'Flipkart Pay Later' option in your account.

We are sorry for the trouble and this is not something we would want you to go through.

We would like to let you know that ‘Flipkart Pay Later’ option is currently available for select customers and the eligibility for this is decided by the respective financing partners. We’re currently working with the financing partners to expand this offering to more customers over time.

Moreover, It depends upon the shopping history.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Hope this helps.

Mamali, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.


replacement
Hi Lalit,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand your concern that you have received a damaged product with the Order ID: OD116979414539129000.

We are sorry for the trouble and this is not something we would want our valuable customer to go through.

We would like to let you know that seller can provide only replacement for your product.

We request you to write back to us with the replacement confirmation within 72 hours so that we can check and help you out in the best possible way.

While replying to the email, please ensure that the subject line is not edited.

Hope to hear from you soon.

Lalit, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.