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May I go ahead and raise the return request to the seller on your behalf?
I need a few confirmations.
Could you please let me know whether the outer package seal was tampered or not, when you received the product?
Please confirm whether you have brand box original packaging and MRP tag and accessories which you have received along with the product?
Please confirm whether the pickup address will be same as delivery one to raise the return request.
Please confirm whether the delivery address will be same as previous one to raise the return request.
Is your primary number '' is working fine?
Is your alternate number '' is working fine?
Would you like to update an alternate number?
Give me a moment while I forward your request for return.
If the product is damaged, defected and item not as described, only with these reasons the seller will provide you only replacement.
Also, the seller will provide you only replacement as there is clearly mentioned with the terms and conditions on the product page.
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