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Thanks for being a Flipkart PLus member.
Cx did not replied hence tagged here.
Are we connected?
My name is Bhuvan. How may I assist you today?
I will share your feedback to the seller also so you will not face any issue regarding to your delivery.
Can you please confirm me your alternative number?
I would like to inform you that the seller has already credited your refund of Rs.979/- as a Gift voucher.
When you will purchase anything and at the time of payment you can select Gift voucher and your payment will done.
Shrikant, your feedback is really important to us. Please share your experience by completing the email survey you’ll get after this chat session.
Can you please share your alternative number?
I have escalated your issue to the team so you can receive your order as soon as possible. I am escalating your issue to the team.
You do not have to bother you will receive your order with in the time frame.
I will give you call back steps and you have to follow those steps and you will receive call with in 24 hours.
The team will contact with you to provide you the resolution by November 14,2019.
I would like to inform you that the seller is giving you replacement.
I would like to inform you that your order has been shipped by the seller and it will be delivered to you by November 17, 2019. I would like to inform you that I have make your replacement and you order will pick up by November 17, 2091 and you will get your new order immediately.
I would like to inform you that your order is not in replacement policy.
The seller can not provide you replacement.
I will give you service center details and your order is in warranty.
The team will contact with you with in 24 hours to 48 hours.
I want you to get your order because you are my priority so I have did my best according to that.
I have did my best so that's why team gave you earliest time of resolution.
You will get resolution surely with in the time frame.
I hope you understand and I was able to help you out.
Can you please confirm me your contact number and address?
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