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2. IN19111707280376671614 : Status check
3. IN1911170754264838100 : Followup on existing incident
4. IN1909271024493483051 : Out of stock enquiry
5. IN1911170802179706982 : System downtime - routed self serve.
6. IN1911170809207021671 : Status check
7. IN1911170811489097629 : Customer wants to reinstate cancelled order
8. IN1911170834410249543 : Customer doesnt want item
9. IN1911170836409659343 : Cancellation and return policy info
10. IN1911170846438765105 : Language call back
11. IN1911170848553776230 : Eligibility and credit-limit related enquiry
12. IN1911170905539187239 : Customer wants reattempt of delivery
13. IN1911160015006681895 : Issues with activation of plus membership
14. IN1911170917231215295 : Return in cancel Requested state
15. IN1911170936487882446 : Followup on existing incident
16. IN1911170943496122473 : Vas - warranty, guarantee related info
17. IN1911171000115193453 : Followup on existing incident
18. IN1911171001109046839 : Language call back
19. IN1911171004087947615 : Customer wants reattempt of delivery
20. IN1911161403221669490 : Different specification from website
21. IN1911171025179936131 : Customer not aware of cancellation
22. IN1911171027225117652 : Language call back
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