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Hi Sheepu, Thanks for writing in and for being a valuable Flipkart Plus member. We'd like to let you know that we tried to get in touch with you on '8210634077' and '9006020213' to talk to you about your issue you are facing with the product 'ADS black kajal (Pack of 2)' for order Id 'OD116705107914859000' but could not reach you. We are sorry for the trouble and this is not something we would want our valuable customer to go through. We request you to conform with your friends, family members or neighbours whether they have received your product on their behalf. Also, we request you to write back to us with an update so that we can check and help you out in the best possible way. Hope to hear from you soon. A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation. You can confirm if you’re happy with the resolution provided by choosing ‘Yes’ or ‘No’ and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience. Thanks for choosing Flipkart.

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