Notes

IN1910150934089910500
IN1910131752021883690
IN1910141434437407829
IN1910142032450858111
Hi Jaswant,

Thanks for writing in.

We understand your concern about the return of the product 'Redmi Note 7 Pro (Space Black, 64 GB)' with the Order ID: OD116706345740266000.

We're sorry for the trouble and this isn't something we would want you to go through.

We would like to let you know that your case is already with our concerned team, please be assured that we're looking into this and will get back to you with an update by October 17, 2019.

We would like to thank you for your patience and understanding.

Thanks for choosing Flipkart.

[email protected]


Hi Mihplimon,

Thank you for your valuable time over the call.

We understand your concern about the delivery of the product 'Maniac Full Sleeve Solid Women Sweatshirt' with the Order ID: OD116671317192170000.

We're sorry for the trouble and this isn't something we would want you to go through.

As per our telephonic conversation you've confirmed that you've already received the product.

Hence, we are closing this case.
Hi Paramjit,

Thank you for your valuable time over the call.

We understand your concern about the return of the product 'Breil By Fort Collins Full Sleeve Solid Men Jacket' with the Order ID: OD116671412748866000.

We are sorry to hear that you've receive a different colour.

As specified by you, a return request has been created for the order and a refund of Rs. 930/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 2 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by October 16, 2019, as the Wishmaster from 'Ekart Logistics' will not be able to complete the pickup in case any item is missing.

We would like to thank you for your continued trust and support.

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand your concern about the return of the product 'Raymond Men Self Design Formal Pink Shirt' with the Order ID: OD116688854824944000.

We're sorry for the trouble and this isn't something we would want you to go through.

We would like to let you know that we've assigned your case to our concerned team, please be assured that we're looking into this and will get back to you with an update by October 18, 2019.

We would like to thank you for your patience and understanding.

Hi {customer's name},
 
We're sorry that we have not been able to call you due to high contact volumes we’re experiencing, at the moment.
 
Since we didn’t want to keep you waiting, we’re responding through this email.
 
[If the customer has mentioned the query in the email, assist the customer.]
 
[If the customer has not mentioned the query]
 
You can reply to the same mail with your query and we’ll definitely help you out. Alternatively, you can also get quick answers to your questions by clicking the following link:  https://www.flipkart.com/helpcentre.

We would like to thank you for understanding.