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Thanks for your valuable time over the call.
We understand your concern that you know about 'Gift Card'.
We are sorry for the trouble and this isn't something we would want you to go through.
As per our telephonic conversation you confirmed that you have received the refund for your product 'Flipkart SmartBuy Back Cover for Oppo F1s' with the order ID 'OD116513611303831000'.
We would like to let you know that there is no need of pin and voucher number for using Gift card.
You can see the amount in 'Gift card' section of the Flipkart.
However, we want to let you know that while making the payment you will see the option of 'Gift card' and click to 'Pay'. The order amount will be deducted automatically from the Gift card amount.
If you have any other query, you can write back to us and we will be happy to help you.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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