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Hi Rajkamal,
Thanks for writing in and for being a valuable Flipkart Plus member.
We understand your concern about the refund of your order 'OD116701469247413000'.
We are sorry for the trouble you had to go through.
We'd like to let you know that the shipment for 'Sonata 8093SM01 Analog Watch - For Women' was returned to the seller by Myntra on October 22, 2019 due to an unexpected courier related issue.
A refund of Rs.780/- will be initiated within 1 Bussiness Days from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.
Once that is done, it will be credited to your PhonePe wallet within 1 business days, as per standard banking procedures.
To check your available balance please log into your PhonePe account and check the transaction history. In case of further questions, you can reach Phonepe customer support by writing to [email protected].
To track the status of your return request, visit the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
We have shared feedback with the courier service provider so that they can put in additional measures in place to make your shopping experience a delightful one.
If you have any further queries than please get back to us.
We would like to thank you for your understanding.
A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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