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Thanks for writing in.
We understand your concern about the return of your order 'OD116694582893016000'.
We are sorry for the trouble you had to go through.
We'd like to let you know that the seller will not be able to provide the refund for your product as it falls under 10 days replacement policy.
However, as we checked that you have already raised a return request for replacement and the seller has arranged a replacement for the 'Beetel M71 Corded Landline Phone' and it'll reach you by October 21, 2019. The item originally delivered to you will be picked up at the same time.
Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.
If you have any other query you can write back to us or call our toll-free number 1800 208 9898 so that we can assist you accordingly.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre
We would like to thank you for your continued trust and support.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart
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