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Hi,
Thank you for writing in.
We understand your concern that your want to convert your payment mode from Cash on Delivery to PhonePe.
We would like to let you know that once the Cash on Delivery order have been marked 'Out For Delivery', you will get an SMS from Ekart about the PhonePe payment option. The payment link would remain active until the time of delivery.
Steps to convert COD order to PhonePe:
If App is installed :-
Simply follow the prompts, click on ‘PAY’ and enter your MPIN to complete the payment.
If App not installed :-
Once you’ve downloaded the PhonePe app and setup your account, simply follow the prompts, click on ‘PAY’ and enter your MPIN to complete the payment.
If there's anything else we could do for you, please let us know and we'll be happy to help.
Hope this helps.
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