Notes

NEW FEEDBACK

You are a valuable customer to us and your smile is everything to us.
I will definitely help you out.
Thank you for your kind cooperation.
Thank you for your kind understanding.
We need your kind understanding in this regard.
We need your kind understanding in this regards as our team required some time to work closely with this issue.
We do not want our valuable customer to face such kind of issue.
Not to worry, Aparna, the team will try to resolve your issue as soon as possible.
I can share your feedback with our specialist.
I can completely understand that you are very disappointed, even I could feel the same if I was on your place.
It is the time required to our dedicated team to work closely with your issue.
I should be the one, saying thank you.
Please be assured that your issue will get resolved within this time period.

For feedback or any idea from cx: Actually this is a good idea, I'll make sure this information is being forwarded to our back end team, so that in future you may get the benefit.

Please accept my deepest apologies in this regard, I am extremely sorry for this you had to face this issue.


I certainly understand that this delay has caused a loss of excitement to receive this product.

We'll definitely try to improve our overall services further.

I am sorry to inform you that I am not able to commit on delivery of your order.

We'll definitely try to improve our overall services further.

For your concern, we have a dedicated team. Hence, I request you to wait till the above mentioned time frame.

I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble.

We, Flipkart, as a team will do our best so this does not happen again and we're constantly working to enhance your shopping experience.

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Please do trust you won't get disappointed anymore.

I'd request you to have a faith on us.

Your satisfaction matters a lot to us and we will never want you to face any kind of issues with our services.

The date provided is the maximum resolution deadline and you can expect much speedy resolution.
We will not close your issue until you will get the resolution.

Please treat this as an exceptional case and give the seller one more chance to set this right.

No worries. The same is forwarded to relevant team to look into it for no more further delay and have the shipment delivered at the earliest.

I would like to inform you that when your order is in transit, we can not forecast any unforeseen issues that might come in the way. That is the sole reason I will not be able to commit regarding the specific time for delivery.


You will not face any such issues.

It was nice talking to you.

Extremely sorry for what you had to endure, I understand that you are upset and you have every right to be.

I wish I could do more than apologize hence I am escalating this issue to the team to make sure stern action is taken regarding this issue and you don't have to go through this again in future.

I completely understand your disappointment, we don't want our valued customer to face such issues. Trust me, if there was any other way, I would have definitely helped you.

Since you are a valuable customer to us, I can not make you happy by delivering fake statement or promises.
I completely understand that you are upset at the moment but trust me the cancellation is not from our's end.
SafNaz, is there anything else that I can help you with today?