Notes

No worries, I'm escalating your concern to the team and they will get back to you with an update.
I would like to inform you that your concern has been escalated to the team and they will get back to you with an update by Nov 05, 2019.
No worries, I am escalating your issue to the team and they will get back to you with an update.
However, this is the maximum resolution time has shared with you.
Please be assured, the team will do their best to resolve your issue as soon as possible.
We are working closely with the seller and their courier service providers to fix this issue as soon as possible.
So, that your product will be delivered to you.
Not to worry, I have forwarded your concern on priority basis to get your issue resolved as soon as possible.
Also, I would like to let you know that the seller will refund the shipping charges of Rs. 40 to the Gift Card section of your Flipkart account within 24 hours of successful delivery. You can use this amount within a year.
Please be assured, your concern has been escalated to the team and they will check with the courier service providers that why product not has been delivered yet and get back to you with an update.
However, we are working closely with the courier service providers to get your issue resolved.
So, that your product will be delivered to you as soon as possible.
I am sorry for the trouble that your product has not been delivered to you on given time.
Please be assured, we are working closely with the seller and their courier partner so that your product will be delivered to you as soon as possible.
As, I have checked that Wishmaster has tried to delivered the product but couldn't able to do so.
As, I have checked that Wishmaster has tried to delivered the product but couldn't able to do so as there was no response from your side.
Would you like to update an alternative number?
the seller and their courier service providers will do their best to have your product reach you on or before July 15, 2019.
As I checked your issue of delay in delivery is already with the team and the team will get back to you with an update by October 14, 2019.

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I'll surely provide you the required information.
No need to worry, I will check and help you with this.
Please be assured that an appropriate action will be taken so that you won't face this kind of issue again.
As you are one of the valuable customer for us.
Trust me If there is any option available with me, I could have definitely helped you out.
Mamta, I understand that you're upset about the issue. I've been trying to do my best to help you out.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.
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chore.RETURN_ACTION_NOT_POSSIBLE CH11CD-CH101699933346260444 (skynet-v2-19-11-07-20-17-83-005-679469972-10-34-165-126)
We are providing feedback to the courier service providers in order to minimize such issues which adversely affects the experience of our shoppers like you.


I'll definitely share the feedback with the courier service provider, so that they can work on it.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.
Your kind understanding will be highly appreciated in this regard.
Thanks for your kind understanding in this regard.

I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I am really sorry, being a valuable customer you are facing the trouble.

I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.

I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.
I assure you that we’ll definitely share your feedback to the seller and to enable this option in future so that customers like you can get benefit from it.
Although we do not yet have an exact timeframe for this, we wish to let you know that we’re taking it up as a priority.
No need to worry, your issue is already being handled by the team and the concerned team is already working on it.


Please be assured that we're working closely with our seller community to put additional measures in place so your shopping experience can be a delightful one.
I can understand how it feels as I am also a customer somewhere. I'll make sure it's passed on to our team.
I would request you to wait by July 12, 2019 to get the resolution as this is the maximum timeline given to you but we will try our best to get back to you as earlier with a resolution.

Please be assured, the team is working on it on the priority basis and they will make sure that this won't happen again.
I assure you that I have assisted you to the best of my knowledge. I don't want to misguide you.
I would like to inform you that the team needs some time to know the reason behind the delay in delivery so that they can provide you the resolution for the same so that you do not face that issue again.
Although the seller's partnered courier service provider will not be able to make up for this delay, for your continued trust in us and for being patient, they will add ₹50/- to the Gift Card section of your Flipkart wallet within 24 hours of the product delivery.
You can use this amount anytime within a year to buy products from a wide range of sellers on our website or app. This Gift Card will be valid for a year from the date it is credited to your Flipkart Wallet.
This delay is due to an unforeseen transit issue that was beyond control and we are working closely with the seller and courier service provider to make sure that you get the item as soon as possible.
I would like to inform you that the seller will initiate the refund once the courier partners confirms the seller about the rejection of the order by you.
You have been such an awesome customer.
Thanks for being such an understanding customer.
We value your money and the time spent.
This isn't something we would want you to go through.
Being a customer, I understand how frustrating this can be.
Really you are such a co-operative and understandable person.
All I'm asking is your kind understanding and patience in this regard.
I'm sorry to let you know that the Wishmaster details are not available at the moment.
Not to worry, the Wishmaster details will be available to you once he is out for delivery with your product.

Please be assured, if you place a fresh order, it'll reach you on time until or unless you don't cancel it.
I want to assure that if you place a fresh order, the seller will be happy to deliver it to you on your doorstep if he'll be able to fulfill that order.

I request you to get in touch with the Wishmaster again and he'll be able tell you an exact time for the delivery of your product.

Please be assured that the team will take care of this issue with the utmost care and they'll make sure that your issue would get resolved at the earliest.