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I offer you an apology for that inconvenience
Could you please provide me your Order Number?
Hi ____! I hope you're having a wonderful day! Tell me, How can I assist you today?
Don't worry, I will be here
I was reading your messages and I saw that [inconvenience]
Could you please provide me your Order Number?
Perfect! Thank you so much, I will check this immediately, hold me a second, please
I can definitely attempt to cancel your order. Nevertheless, because we process orders as quickly as possible, sometimes the order ships before they can be canceled. If your order cancels, you'll receive a cancellation email. But if your order can't be canceled, you'll receive an email when it ships. At that point, you can return the item to your local store or you can start a return online. Would you still like me to attempt to cancel your order?
Good news! I’ve completed your cancellation request. As a reminder, if the cancellation request is successful you’ll receive an email confirming your item has been cancelled. This typically happens within 48 hours.
You may also check the status of your cancellation request in Your Account. If it is too late to cancel, you can still return the item in accordance with our return policy.
I am so sorry but the system is going to close this chat because of the inactivity. If you need any help in the future, please, do not hesitate to contact us again, we will be glad to assist you. Thank you for contacting Walmart.com. Have a nice day!
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