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Thanks for your valuable time over the call.
As per our telelphonic conversation you confirmed that you have received the refund.
We understand your concern about the Gift Card.
We'd like to let you know that Flipkart Gift Card is an electronic voucher which can be used for buying any product on our website or app.It is valid for a period of 12 months from the date it is issued.
The Gift Card can even be combined with other prepaid payment modes like Debit Card/Credit Card, Net Banking.
Here are the steps to use the Gift Card as a payment mode:
1. Go to flipkart.com and select the items you want to purchase. When you are ready to checkout, click "Proceed To Pay".
2. Select the "Pay By Gift Card" option.
3. If the Gift Card value doesn't cover your order total, you will be prompted to select an additional payment method.
However, funds will be deducted from your Flipkart Gift Card when you place your order. In case of any adjustment or cancellation at a later stage, the seller will credit the refund back to your Gift Card.
You can check the balance and validity of your Gift Cards here: http://fkrt.it/bqrfRzNN
To know more about Gift Cards, you can visit: http://fkrt.it/bqOpMzNN
If there's anything we could do for you, please let us know and we'll be happy to help.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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