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Hi Selvan,
Thank you for writing in.
We'd like to let you know that we tried to get in touch with you on '9940988915' to talk to you about your concern but could not reach you.
We understand your concern that you want to return the product 'Zebronics ZEB-BE380T Bluetooth Headset with Mic' with the order ID 'OD116919249948865000' as it is not working.
We are sorry to know the trouble you had to go through.
This isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
Trust us, it was never our intention to give you an unpleasant experience as we don't want to lose our valuable customer like you.
However, the seller can provide you refund for the same.
Please get back to us with the refund confirmation within 72 hours, So, that we can assist you further.
In case you'd like a refund to be credited to your bank account, please share the following details:
1. Account holder's name (same as registered on Flipkart):
2. Bank name and branch:
3. Account number:
4. IFSC (alphanumeric code that's mentioned in your chequebook):
While replying to the email, please ensure that the subject line is not edited’
Hope to hear from you soon.
Thank you for choosing Flipkart.
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