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TOA
Although, the seller's partnered courier service provider will not be able to make up for this delay, for your continued trust in us and for being patient, they will add Rs. 100/- to the Gift Card section of your Flipkart wallet within 24 hours of the product delivery.
You can use this amount anytime within a year to buy products from a wide range of sellers on our website or app.
This Gift Card will be valid for a year from the date it is credited to your Flipkart Wallet.
I’d also like to assure you that we are doing everything possible to give you a better experience the next time you shop on Flipkart and hope you'll understand.
The seller has provided you Rs. 100/- as a token of apology to the gift card section of your Flipkart wallet due to delay in pickup.
You can use this amount anytime to shop for products sold on our website.The validity for your gift card is 1 year.
Call Back steps
Since it is a chat window, we will not be able to call you from this portal.
If you would like, I can assist you over the chat.
If you'd like to contact us, just follow these simple steps:
1. Please visit the Help Centre (App) or 24x7 Customer care (Website) section.
2. Select 'Contact us'.
3. Choose the contact option 'Call me back'.
Rest assured, you'll receive a call back from us to help you with your query.
Would you like to receive a call from us?
replace and expect
I am sorry to hear that the product you've received is defective.
I'd like to let you know that the seller has arranged a replacement for the Item and it'll reach you by June 23, 2019. The item originally delivered to you will be picked up at the same time.
Please keep the item along with the original product box, accessories and tags ready as the wishmaster will not be able to complete the pickup in case any item is missing.
In the future, you can return your orders using our app or website. Just go to 'My Orders' on your Flipkart account, select the item, click 'Return' and follow the prompts.
I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.
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