Notes

CALL BACK STEPS

I am sorry to let you know, since this is a chat window so I would not be able to call you from this portal.
I hope you understand.
If you'd like a callback from us, just follow these simple steps:
1. Please visit the Help Centre (App) or 24x7 Customer Care (Website) section
2. Select 'Contact us'
3. Choose the preferred channel
Rest assured, you'll receive a call back from us to help you with your query.

You are requested to follow the above shared steps, so that you can reach back to us and we'll will be surely very happy to assist you further.

ORDER CANCELLED DUE TO UNFORS. ISSUE BY COURIER

I am sorry to let you know that the delivery of your order has been cancelled due to an unforeseen issue faced by the courier service provider while your shipment was in transit.

Since the order has been cancelled, the seller will not be able to ship the item and I'm sorry about that.

Not to worry, I see that the "Monika Sports Badminton combo Badminton Kit" is still available with our sellers and you can place a new order by clicking here:
LINK

You are requested to place a fresh order for the same so that you can get the product delivered to you as soon as possible and at the earliest.
I hope that you're satisfied with the interaction and information shared by me on your concern.
However, if you face any other issue after this you can contact us at any point of the time we'll be surely happy to help you out.

Please be assured, as I will surely go ahead to put my extra efforts to share your feedback with the courier service provider so that they can ensure it that this does not happens again to and ensure to enhance the shopping experience of all our valuable customer like you and provide the delivery earliest and on priority for next time as you are one of the valuable customer of us.
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RETURN REQUEST CANCELLED

I am sorry to let you know that your return request has been cancelled due to some unforeseen issue.
Please let me know the exact reason for the return of the product, however I apologize if you had to face any issue with the product received.

Please share the exact type of damage faced by you in the item received.
Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?
Please confirm, as per your above mentioned statement, the product quality and the damage in the product is the issue faced by you in the product.

I would like to let you know that the seller is happy to provide you the refund for the same.
Shall I proceed with the seller to provide you the refund for the same.

Please provide the above asked confirmation so that I can proceed with the seller to provide you the refund for the same on your behalf.