Notes

Hi _______,

Thanks for writing in.

We understand your concern that you want the invoice of your order '___________'.

We are sorry to let you know that due to some technical error the seller is unable to provide invoice for your product at this moment.

Please be assured that we will look into this and get back to you within 72 hours.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN

2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’ The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.


TAGGING = SOFT COPY (ARCHIEVED) >>>> WFIU (72 hrs.)




Invoice Request: As requested by you, the invoice for your {product_name} has been shared and is available under ‘Your issues’ section of the Help Centre (app only): https://www.flipkart.com/helpcentre






Hi ____________,

Thanks for writing in ____________.

We'd like to let you know that we tried to get in touch with you on '___________' and '___________' to talk to you about your concern but could not reach you.

We understand your concern that you want invoice for your order '_______________'.

Happy to help! A copy of the invoice provided by the seller for your '________________' has been attached with this email.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

________, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.








Hi Deepak,

Thanks for your valuable time over the call.

We understand your concern that you want invoice for your order 'OD102071411113464400'.

As per our telephonic conversation you confirmed that you don't want invoice for this product so we are closing this case.

If you have further query, please write back to us we will surely help you out.

Hope this helps.

Deepak, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.






Hi ___,

Thank you for writing in.

We understand your concern about the invoice for the product 'xxxxxx'.

We are sorry for the trouble you had to go through.

We looked up your order and found that there is a request for return created on your order due to which the seller will not be able to provide invoice.

If in case you want invoice to return your order, we would like to tell you that it is not required to provide invoice at the time of returning the product.

If you need the invoice anytime in the future, you can also log in to your Flipkart account and click on the 'Email Invoice' option on the item to get it emailed to you instantly.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope you'll understand.

{________}, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

TAGGING = Hard Copy >>> SOLVED









Hi ______,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '_________' to talk to you about your concern but could not reach you.

We are sorry to let you know that we are unable to understand your concern.

Please write back to us with the exact issue within 72 hours so that we can help you out.

While replying to the email, please ensure that the subject line is not edited.

Hope to hear from you soon.

Thanks for choosing Flipkart.


BANK DETAILS >>>> WFCU



Hi ____,

Thanks for writing in.

We'd like to let you know that we tried to get in touch with you on '___________' to talk to you about your concern but could not reach you.

We understand your concern that you are facing an issue with your product.

We are sorry for the trouble you had to go through.

We request you to please write back to us with the exact product details within 72 hours so that we can help you out.

While replying to the email, please ensure that the subject line is not edited.

We hope to hear from you soon.

Thanks for choosing Flipkart.









Hi ________,

Thanks for your valuable time over the call.

We understand your concern about the delivery of your order '______' for the product '_________________'.

We are sorry for the trouble you had to go through.

As per our telephonic conversation, you confirmed that your issue has been resolved so we are closing this case.

If you have further query, please write back to us we will surely help you out.

Hope to see you again soon.

Parmar, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.