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Please share your experience by completing the email survey you'll get after this chat session.
I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble. We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller and the courier partner.
Not to worry, the feedback will be shared to the courier service provider. However, such issues will not be repeated.
- The courier office address or the contact details are not shared to us. Hence, I do not have the option to share the details and I am sorry about the same.
- Also, the self pickup option is not selected, hence, the courier service provider will not handover the product at the courier office. Please do not worry, your order will get delivered to you at your door step.
- The team is already working on this to make sure the order gets delivered to you soon.
- Please help me with your alternate number, so that I can take your request and escalate.
- On checking, I see that there is an unusual delay in delivery of this order by promise date. Not to worry, the same has been notified to the team for investigation and you can expect the resolution on or before 30th Apr 2019.
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