Notes

******Opening #1*********
Hello how can I help you today?
******Opening********
I am sorry to hear that you
*******Customer service phone number******
Since we are in chats I am not allow to manage your credit card information, however you can call us at 1 (800) 925-6278 and so, an agent will be more than happy to place the order for you right away, I can give you also a reference number so in that way my higher department will be notify about this inconvenience.
******Replacement*******
I do apologize for the inconvenience, however we have great news in here! I can process a replacement right away for you.
*******Closing replacement********
The replacement has been made, Please be aware to your email address so in that way you will have all the information you will need to know about it. Is there anything else I can help you with?
*********Refund Tier2********
I am sorry you have not received the refund yet... However I am going to transfer you right away with my higher department and so, they are going to solve it right away for you. Please allow me one minute while I transfer you over.
*******Refund**********
I do apologize for the inconvenience, however we have great news in here! I can process a refund right away for you. And you are going to have you full money back in 3-5 business days in your original payment method. But do not worry about it usually takes less days than the ones I have said. I can give you also a reference number so in that way my higher department will be notify about this inconvenience. May I proceed with it?
*********Closing refund******
The refund has been made, Please be aware to your email address because you are going to receive a email in 3-5 business days when the refund is completed. Is there anything else I can help you with?
********Marketplace*********
Since the item is from a third party seller I am going to email them right away, and they are going to contact you within 24 hours. Also, I am going to give you a reference number so when the third party seller contacts you you wont say the whole issue again, the reference number is:
******Marketplace Tier2*************
I am sorry to hear that the third party seller has not contacted you, however I am going to transfer you right now with, my higher department and they are going to contact you right away for you.
******Stuck in processing*********
I'm sorry, I’ve tracked your order, and unfortunately I don’t see any movement on the package. Your package may have been lost. I will process your refund today. Your refund will go back to the original form of payment method within 3-5 business days. But do not worry about it usually it take less, I can give you also a reference number so in that way my higher department will be notify about this inconvenience. I’m very sorry for any inconvenience.
******Attempt to cancel*********
I can definitely attempt to cancel the order. However, because we process orders as quickly as possible, sometimes the order ships before the order can be canceled. If your order cancels, you'll receive a cancellation email. If your order can't be canceled, you'll receive an email when it ships. At that point, you can return the item to your local store or you can start a return online, or contact us back so you wont do too much effort, I can give you also a reference number so in that way my higher department will be notify about this inconvenience. Would you still like me to attempt to cancel your order?
**********Closing***********
Sure, it is my pleasure.