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Hi Ayaz,
Thanks for writing in and for being a valuable Flipkart Plus member.
We understand your concern that you won't be available to collect your order 'xxxxx' on the delivery date.
We're sorry to let you know that the courier service providers do not have the option to hold shipments at the moment.
As an alternative, you could ask a friend or a family member to collect the package on your behalf. If that is not possible, you can also cancel the order and place a fresh one at a later date, provided the stock is available with the sellers.
We'd like to let you know that your product 'xxxx' has been shipped by the seller and it will reach you by November 31, 2019.
You can check your order status here: http://fkrt.it/bqWLi~NN
Your patience and understanding is greatly appreciated in this regard. Please feel free to write back to us, if you have any further queries or you can call on our toll free number: 1800 208 9898.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart!
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