Notes

Hi Subhash,

Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.

We understand concern that you received a text message product got damaged during the shipment it cannot be delivered for order ID 'OD116661722429106000'.

We’re sorry to let you know that your order was cancelled as the seller’s partnered courier service provider could not deliver your order due to unavoidable circumstances.

However, we would like to you know that the seller has initiated the cancellation of your order as requested by you.

If you’d still like to buy the item, you can place a new order for it with any of the other sellers on our platform.

We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.

A refund of Rs. 2749/ will be initiated within October 15, 2019 from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Credit Card within 8 business days, as per standard banking procedures.

Offers,prices and discounts offered by sellers for products vary from time to time and are valid only for a certain period. We suggest that you place an order immediately to avail any offer you like as sellers may run out of stock for products.

For exciting deals and offers, please check 'Deals of the Day' on our website and 'Offers Zone' on our app.

Here's something that may help you during your next purchase on Flipkart. While you're trying to buy a product, you can click on 'View more sellers' option under the current seller's name on the product page. This will give you a comparison of the price, delivery charges if any and the delivery time taken by various sellers for the same product. Based on this, you can choose to buy the product from the seller of your choice so the product can reach you faster.

Hope you understand.

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