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We are writing to you about your order OD116688166569922000 under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product.
Please share pictures of the exchange product within the next 48 hours by replying to this email so that we can evaluate it and give feedback to the courier service provider. Do include clear images that have the below details:
1. Display screen with the IMEI number
2. Back panel without a case/ cover
3. All four sides of the device without a case/ cover
4. Display screen with white background/wallpaper
5.Zoomed images of all the 4 corners of the device without a case/cover
6.Zoomed image of the charging port and headphone jack port without a case/cover
7.Zoomed image of the power button key and volume key without a case/cover
We will review these images based on the exchange related guidelines and get back to you with an update about your order. Please note that if we do not hear from you within this time, we will not be able to re-evaluate your phone.
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