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Thanks for your valuable time over the call.
We understand your concern about the return of your order 'OD116134048819420000' for 'SAF Ganesh Ji Canvas 11 inch x 11-inch Painting'.
We are sorry to hear that you received your product in damaged condition.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
As specified by you, a return request has been created for the order and a refund of Rs. 209/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.
You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days, as per standard banking procedures.
Please keep the item along with the original product box, accessories, and tags ready for pickup by August 09, 2019 as the Wishmaster will not be able to complete the pickup in case any item is missing.
In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.
We would like to thank you for your understanding.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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