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Thanks for writing in and for being a valuable Flipkart Plus member.
We understand your concern about the cancellation of your product 'Realme 5 (Crystal Blue, 32 GB)' with the order ID 'OD116874708341873000'.
We are sorry to let you know that your order was cancelled by the seller as they can only fulfill orders for a limited quantity of this item based on stock availability with them.
We completely understand and this isn't something we would want you to go through.
We would also like to let you know that the seller has refunded Rs.8999/- to your original payment source on October 24, 2019 with the refund reference number: CS929734369540. This will be credited to your account by November 01, 2019.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
If you do not receive the refund by the time mentioned or you have any further query, feel free to write back to us or you may call on our toll-free number '1800 208 9898' and we’ll help you out.
Hope this helps.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation. You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest. Your feedback is really valuable to us and will help us enhance your experience.
We would like to thank you for your continued trust and support on Flipkart.
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