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May I know the exact issue you're facing with the product?
I am sorry to let you know that the seller can only help you with the refund for this product as the exchange is not in the stock with the seller at the moment.
I would like to let you know that seller will be more than happy to serve you with the refund of the product.
May I go ahead and ask the seller to help you with the refund for your order?
I am sorry to inform you that your order falls under seller's 10 Day Replacement category so still seller can help you with the replacement.
I would like to inform you that refund and the replacement of the product is depends upon the seller and the availability of the product.
I would like to let you know that seller will be more than happy to serve you with the replacement of the product.
May I go ahead and ask the seller to help you with the replacement of the product?
I am sorry to inform you that your order is "10 Day Replacement" category but still seller can help you with the replacement.
Please confirm if you would like to go ahead with a replacement or a refund?
Let me see, what best I can do for you.
Please help me with few information, so that I can place your return request with the seller.
Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?
Please confirm if the product is unused and if you have all the tags, brand box and accessories that came with the product.
Before proceeding, please let me know if the pickup address and contact number will be the same as you provided at the time of placing order.
Also, could you please help me with an alternate contact number of yours. It is because in the meanwhile if we need to contact regarding the same.
While forwarding your return request to the seller, I saw that your account details are already with us, which is mentioned below, please do let me know if you want to receive the refund in same bank account.
I request you to share the below mentioned bank details so the seller can proceed the refund request.
(1) Account holder's name
(2) Bank name and Branch.
(3) Account number.
(4) IFSC.
I would like to let you know that you have just received a One time password on your registered mobile number.
Please share the same to proceed further.
I would like to let you know that it is shared by the Flipkart with you to make sure that the refund will be credited in the correct account.
Please confirm the bank details. As I had a check, the bank details were already there.
Account number ending with: *******227
IFSC Code: CBIN0280115
Do you wish to have refund in the same account?
Please give me a minute or two while I forward your return request to the seller.
Thank you for confirming.
I just need a couple of minutes to forward your request to the seller.
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