Notes
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Profiles
A users security token will be refreshed every time their password is changed.
TRUE
A high value customer of SFB Industries has asked for a way for them to view all open cases and add comments. What Salesforce feature would enable this?
Case Comments
You can restrict a profiles view to a certain field by using which feature?
Field Level Security
Which profiles listed is a standard Profile
Contract Manager
Standard User
Marketing User
A customer service manager would like to automatically assign cases to the most appropriate agent to handle the request. What feature could be used:
Case Assignment Rules
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