Notes

Hi Babar,

Thanks for writing in.

We understand your concern that you are unable to purchase the products on Flipkart as your pin code is not serviceable by the courier service provider.

We're sorry for the trouble you had to go through.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We'd like to let you know that the product cannot be delivered to your address as the serviceability of an area depends on many factors such as seller's location, delivery address and also the type of product.

If you'd like, you can have the item delivered to your office, a friend or family member's address which is serviceable. Alternatively, you can choose to get it delivered at a pickup store closest to you if one is available in your area while you place an order from our app.

To check if an area is serviceable, visit the product page on our website or app and use the ‘Check Availability’ feature by entering the pin code.

However, the sellers and courier service providers are rapidly expanding their services and hope to deliver in your area soon.

Also, we're sorry to let you know that the product you're looking for isn't in stock with sellers on our portal at the moment. Please use the 'Notify Me' option on the product page to know once it's back in stock.

While we may not be able to provide you a definite time frame for its availability, we would request you to visit our website/app frequently to check the product availability.

However, we would like to let you know that COD service availability in any area depends on various factors such as the seller's location, delivery address and also the type and price of the product.

In the future, the seller may resume the COD service in your area. However, you can always choose a prepaid mode of payment like Debit Card/Credit Card/Net Banking, to place your order for now.

In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.

We would like to thank you for your understanding and continued trust on Flipkart.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.