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Please try to understand if there is an option with me, I could have definitely helped you out.
Trust me, if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.
I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.
We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.
I'll definitely share the feedback with the courier service provider, so that they can work on it.
I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.
As you are one of our valued customers, your satisfaction is one of our primary concern.
I want to assure you that additional measures are put in place so this does not happen again.
I want to assure you that additional measures are put in place to get this resolved as soon as possible.
Feedback and suggestions from customers are taken seriously and have been instrumental to our success.
Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.
Thanks for your kind understanding in this regard.
I would request your kind understanding in this regard.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.
If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.
I am really sorry, being a valuable customer you are facing the trouble.
I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.
I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.
I am also a customer at some point and I do understand your concern.
Your kind understanding is highly appreciated in this regard.
Trust me, you will not face any issue and team will provide you the best resolution in this regard.
I certainly understand that you're keen to get this order, please do not worry, it has been shipped, you will get it earliest.
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