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I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble. We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller and the courier partner.

We, Flipkart, as a team will do our best so this does not happen again and we're constantly working to enhance your shopping experience.

Please be assured that the seller is putting in additional measures to make sure that your order-to-delivery experience is a delightful one.

Thanks for your kind understanding and politeness on the chat.

Your satisfaction matters a lot to us and we will never want you to face any kind of issues with our services.

The date provided is the maximum resolution deadline and you can expect much speedy resolution.

We will not close your issue until you will get the resolution.

Please treat this as an exceptional case and give the seller one more chance to set this right.

No worries. The same is forwarded to relevant team to look into it for no more further delay and have the shipment delivered at the earliest.

You will not face any such issues.It was a nice chatting with you today!



For feedback or any idea from cx: Actually this is a good idea, I'll make sure this information is being forwarded to our back end team, so that in future you may get this benefit.

Please accept my deepest apologies in this regard, I am extremely sorry for this you had to face this issue.

I certainly understand that this delay has caused a loss of excitement to receive this product
We'll definitely try to improve our overall services further.


For your concern, we have a dedicated team. Hence, I request you to wait till the above mentioned time frame.

I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble.

We, Flipkart, as a team will do our best so this does not happen again and we're constantly working to enhance your shopping experience.
GOLI TIME {AWM}

Please try to understand that I am here to help you only if there would have been option to re ship the order why would I have not done that we are here working for your satisfaction only.

Your kind understanding in this regards are needed as the Flipkart is working to resolve the issue and wants to give the best to the customers.

No need to worry, I will check and help you with this.

Also, I will share your feedback with the team so that they can check the issue and resolve it as soon as possible.

Please try to understand if there is an option with me, I could have definitely helped you out.

Trust me if there would have been an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

I am really sorry I could not help you in a way you wanted me to do.

However, be assured this is the very best I can do for you.

As I was not able to help you in way you wanted me to do. I will share your feedback to the team for your better experience.

Thank you for being so cooperative while I tried to help you in the best possible way.

I assure you that feedback has been shared with the Courier provider and they'll do their best to make sure that you don't experience this again.

I can understand that please be assured the team is working to resolve the issue in order to vanish this kind of instance so the customers do not suffer.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

If I relate it to myself I can completely understand it, how the situation can be when something like this happens but believe me it was never our intention.

I'll definitely share the feedback with the courier service provider, so that they can work on it and can provide you a better experience.

I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.
     
 
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