Notes
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STATUS CHECK
As I understand that you concern is regarding the status of your order
I would like to let you know that your order has been shipped by the seller and It will reach you by 7 PM today
Please get back to us if the product is not delivered to you by the above mentioned time.
I am sorry to let you know that the Wishmaster details are not available with us at the moment.
As I can check the issue regarding " " is already escalated with the team and please be assured that the team will contact you regarding the same on September 13, 2019.
As I can do for you is updating the notes on your behalf so the concern team will contact you on priority.
I am escalating your issue with the concerned team so they will check all aspect and fix you issue on priority.
I have escalated the issue with the concern team and please be assured that the team will contact you by or before November 01, 2019.
As I can check that the issue is already escalated with the team and please be assured that the team will contact you by November 02, 2019.
I would like to inform you that this a maximum time frame provided to you but please be assured that the team will contact you once there is any update regarding your order.
However, in the unlikely event of the order getting delayed, the courier service providers will be intimated about this and they will attempt the delivery within the next business day.
You will be notified once the order is out for delivery. The above mentioned time frame is the maximum time within which you'll get the resolution.
Once the shipment is out for delivery, you'll receive an SMS with the call bridge details, so you can reach the Wishmaster securely using the call bridge details.
Delivery related
This is not something we can promise, however I assure you that the seller will give their best to deliver your product on or before given time frame.
I have taken your request and notified to 'E-kart' logistics to deliver the product within 5 pm by the maximum delivery timeline is 7 pm.
Please be assured that the seller will do their best to have the product reach you by November 09, 2019.
Please note that in case you are not available at that time, a total of three attempts will be made to deliver your product.
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