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Thanks for writing in and for being a valuable Flipkart Plus member.
We understand your concern about the delivery of your order 'OD116807127746857000' for the product 'boAt Rugby 10 W Bluetooth Speaker'.
We are sorry for the delay in response and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.
Although the seller would like to have your order reach you faster, it’s not something they can promise as they will need some time to process and deliver your order. You can be sure that the seller will do their best so your order reaches you on or before promise date.
However, as we checked and found that the courier service provider has confirmed that the shipment of your replacement product was delivered to you on October 25, 2019 and after that you have requested for the replacement of your product.
So, the seller has arranged a replacement for the product and it'll reach you by October 31, 2019. The item originally delivered to you will be picked up at the same time.
Please keep the item along with the original product box, accessories, and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.
In case there’s anything else we can help you with, please feel free to write to us and we'll help you out.
Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre. You can also call our toll-free number 1800 208 9898.
We would like to thank you for your patience and understanding.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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