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Thanks for writing in.
We tried to get in touch with you on '9885239282, 9502950585 and 9502141042' to discuss the issue but couldn't reach you.
Since we didn’t want to keep you waiting, we’re responding through this email.
We understand your concern about the 5% Cashback on HDFC bank Debit Cards of your order 'OD116175242018768000' for 'Honor 9 Lite (Midnight Black, 64 GB)'.
We are sorry for the trouble you had to go through.
We'd like to let you know that the Cashback points will be posted within 90 days from the end of transaction month by HDFC Bank.
After that you will need to redeem these Cashback points by logging into NetBanking or calling PhoneBanking and request for redemption of the Cashback points.
However, 48 hours post request for redemption of Cashback points, the equivalent amount shall be credited to your account Linked to the Debit Card only.
If you need any further assistance feel free to write back to us or you can call on our toll free number: 1800 208 9898.
Hope this helps.
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