Notes

5661955136855
5851931810976


Hi! Please let me know how can I help you today?

LOSTTTTTTT
I'm really sorry to hear that you haven't receive your order yet, I'll do my best in order to solve this for you right now.
I truly apologize for the inconvenience this might have caused, be sure that I'll do everything I can in order to help you.

DAMAGEEEEEE
I'm so sorry to hear that your order arrived damage, I will it in my system in order to solve this for you right now.

OFF HOLDDDDD
Thank you so much for your patience, I really appreciate it.

LADDDDDD
Thanks for your patience. I truly apologize for the inconvenience this has caused you. Let me inform you that I've researched your order and according to our carrier information the order was delivered, but if you did not receive it, the order was lost after delivery. So in order to correct it as soon as possible,

The replacement has no charge for you, once your order ship you are going to receive an email confirmation with all the tracking information.

So in order to correct this as soon as possible, I can process a refund for your order. I really want to offer you a replacement but I am afraid the item is out of stock. May I process the refund for you?



CLOSINGGGGGGG
There is no need to thank me, I am more than happy to help you. Please remember that you are always welcome to chat us back if you need further assistance. It's been a pleasure assisting you. I am going to disconnect now. Thank you for contacting Walmart.com and have a great day!


HELPPPPPPP
Please let me know if there is anything else I can assist you with today?
I want to make sure you received all the necessary information from me today. Is there anything else I can assist you with today?


CHECKKKKKKKK
I am afraid of the automatic disconnection, I've not heard from you in a few minutes, are you still in the chat?
I did not receive another response from you. Therefore, due to inactivity the system is going to close the chat, but if you still need further assistance, please do not hesitate to contact us back and we will be more than glad to assist you. Thank you for contacting Walmart.com. Have a great day!

Let me tell you that it's been a pleasure assisting you. I am going to disconnect now. If you need any help in the future, please, do not hesitate to contact us again.  Thank you for contacting Walmart.com and have a great night!


CHANGE ORDERRRRRRR
I am sorry to inform you that, due to security reasons, we are unable to change an order after you click "Place Your Order" because your order begins processing immediately. In this case, I recommend you if you allow me to cancel the order, do not worry the refund would be posted within 5 business days and you could place a new order with the correct. May I proceed to request the cancellation for this order?


REFUND READYYYYYYY
Let me tell you that I was checking your account and according to my system I'm glad to inform you that we already issued the refund for $. However in any case you still not sure of the refund I kindly recommend you to contact your financial institution.


DELAYYYYY
Thank you very much for your patience today, and thanks for bringing this matter to our attention, I perfectly understand that we offered you an estimated delivery date, however due to carrier’s availability we didn’t meet your expectations shipping this order and deliver it to you in the date that we promised you. Please accept my sincerely apologizes, but be assured that we are working to improve this new shipping service. Could you please be so kind to wait for this order, and rest assured that will document this in order to prevent future delays in your order.


PHOTO ORDERSSSSSSS
Thank you for your patience. I am glad to inform you that I have issued a refund of $ for your item. The refund will post to your original payment method within 5 business days. You will receive an email confirmation. I will share the steps to reorder.
1. Sign into “My Photo Account”
2. Click on My Photo Orders, Find the order that you would to re-order and Press the ReOrder button.
3. Reorder button should take you to the item builder, from here you can edit the past order/s if any additional edits is needed.


TARDE T22222222222222
In order to assist you further we will need our Customer Resolutions Team to provide support. Their department is currently closed, so I can request they contact you back by email within 48 hours, or if you wish you can contact us again by chat when they are open. They open again at 7 a.m. (through to 11 p.m. Central Time). We will be happy to help either way. What would you prefer to do?


SITE ISSUE:
I was checking my system and I have some options to help you. In this case, please be so kind to use Google Chrome, try to delete cookies, close and open the browser. To delete cookies in most browsers, go to Tools > options > delete cookies/browsing history/temporary files, and please be so kind to try again to know if that option worked.


HIGH FRAUDDDDDDDDDD
Thank you for your patience I was checking your order and our records show that this package was delivered, so we will need to investigate before we can issue a refund or a replacement. I will start a case so carrier can investigate what happened from their side. Also, in order expedite your resolution, please file a police report and email a copy to [email protected]. If you are unable to send via email, you may fax the report to 479-204-0935. Please include your order number and contact information when emailing the police report to us.


DAMAGED IN TRANSITTTTTTTTT
Thank you very much for your patience today, please accept my sincere apology for the items were damaged in transit. Rest assured that our fulfillment center teams audit daily, to make sure that we are providing quality packaging which keeps items safe and secure during transit. I'm sorry that on this occasion it was not successful, but we will make this right for you.


WHEN CUSTOMER THINK HAS A DOUBLE CHARGE::::::::::::::
Thank you very much for waiting. Let me inform you that I checked your order and in this case you see 2 charges because one of them is an authorization hold. This hold is place in your payment method when you make your order because it helps you to confirm that you have funds to complete the order. The real charge occur, when the order is shipped, sometimes the authorization hold takes few days to be released and left only the real charge in your statements. So the authorization hold is going to be removed by your financial institution within 5 business days.



RESHIPPEDDDDD
I have checked the item and it shows the item in our web site is out of stock, however your order order was received in our fulfillment center but the shipping center nearest you did not have that item. However our system checked other centers for the item so that we can fulfill your order. That is why the order it taking one more day to arrive to your address.