Notes

DELAY IN DELIVERY AND BUY TIME

Hi Rajan,

I can understand how it feels as I am also a customer somewhere like you. I’ll make sure it’s passed on to our team.

I would like to inform you that Wishmaster details are not available at the moment.

Please do not worry as your order will be out for delivery the Wishmaster will contact you if he will b unable to locate your location.

Thanks for writing in.
I am sorry to let you know that your product has been delayed due to some unforeseen issues faced by the courier service provider.


As I had a check, your case is already escalated to the team regarding delay in delivery of your order.

Please do not worry, I will also update your issue.

As I have checked, the Wishmaster tried to deliver your shipment on November 05, 2019 but could not do so due to some unforeseen issues faced by the courier partner.

I am sorry to let you know that the shipment has reached a different location on November 04, 2019 instead of the one closest to you while your shipment was in transit and it will take additional 03 business days to deliver the order.
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Please do not worry, I am escalating your case to the team regarding this issue.

Would you like to share any alternate contact number, so that I can update it with your case.

Thank you for sharing your alternate number.
Could you please share your alternate contact number.
I have not heard from you in a while regarding an alternate contact number.

I would request you to wait for a minute or two while I escalate your issue.

As I had a check, your case is already escalated to our team regarding your issue, and they are looking into it.

I would like to inform you that your issue has already escalated to the team and the team will get back to you with the resolution on or before November 14, 2019.

Please do not worry, I have notified our team to solve your issue as soon as possible, on priority basis.

Please do not worry, I will also update your issue.

I would like to inform you that I have updated your issue to the team and they will contact you with the the resolution by November 18, 2019.

Could you please share your alternate contact number, so that I can update it with your case.

Please do not worry, I am escalating your issue to the team.

Please share your alternate contact number.

Thank you for sharing your alternate number.

Since I have not heard from you, I am escalating your issue to the team.

Please confirm is this your alternate contact number '9974362062'?

cx was concerned about the delivery of the product.. info shared with the cx and as the CPD is breached assigning the case..
alternate num: 9746281214

I would like to inform you that I have escalated your issue to the team and they will contact you with the resolution by November 14, 2019.

I would like to inform you that I have escalated your issue to the team and they will contact you with the resolution within 24-48 hours.

I would like to inform you that the team needs some time to find the exact issue behind the delay so that they can provide you the resolution in this regard and to ensure that you do not experience this again.

This delay is due to an unforeseen transit issue that was beyond control and we’re working closely to make sure that you get the item as soon as possible.

Please be assured that we're looking into this and will get back to you with an update by November 15, 2019.

Also, I see that our team is working on this issue and they will surely contact you with the resolution by November 04, 2019.

As a gesture of thanks for your understanding, we'll ensure that the shipping charge of Rs.36/- is refunded as a Gift Card to your Flipkart Wallet within 24 hours of successful delivery.

I would like to inform you that I have updated your issue to the team and they will contact you with the the resolution by November 19, 2019.

You can use this amount to shop for products sold by any seller on our website or app within a year.

Hope you'll understand.

I am sorry to let you know that pickup of the product was delayed due to an unforeseen issue faced by the courier service provider.


I would like to inform you that I have escalated your issue to the team and they will contact you with the resolution by November 07, 2019.