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Good morning! I have read your previous message and I'm sorry to know that you have not received your ***, I do understand how important this is for you. Let me check what I can do to solve this situation.
I'm so sorry to read that you have faced such inconvenience as I understand how important is the order for you.
I totally understand and I will take care of this.
I’m happy to assist you with your order! For security purposes can you please provide your full billing address and order number?
For security purposes can you please provide your full billing address and order number?
I apologize for the experience you've had while trying to get this resolved.
I'm really sorry that your order arrived late. I totally understand how disappointing that can be, don't worry, I'll take care of this.
I'm really sorry that you haven't received your order. I totally understand how disappointing that can be, don't worry, I'll take care of this.
.......
Thank you for the information!
I really appreciate your patience, I understand how important is your time.
I completely understand your point and I do apologize for all of the hassle that you have faced for this situation.
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I really want to help you but unfortunately I have not heard from you in a few minutes. Are you still there?
I just want to be sure that you have received all the information before closing this chat due to inactiviy, are you still with me?
I did not hear any response. It's been a pleasure assisting you. I am going to disconnect now due to inactivity. You may receive a brief email survey regarding your experience with me today, and I would appreciate your feedback. If you need any help in the future, please, do not hesitate to contact us again. Thank you for contacting Walmart.com and have a great day!
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store:
I have great news! I was checking the tracking information and the order is ready to be picked up, personally I would recommend you to contact the store
lad:
I really appreciate your patience, I understand how important is your time. I was checking the tracking information and it shows that the order was lost after delivery. I understand how important **item** was for you but don't worry, In order to receive the best assistance regarding your order I'll process you a REFUNDREPLACE
lit:
I really appreciate your patience, I understand how important is your time. I was checking the tracking information and it has no movement. I understand how important **item** was for you but don't worry, In order to receive the best assistance regarding your order I'll process you a
lit market:
I really appreciate your patience, I understand how important is your time. I've researched your order and have determined that it was lost during shipment. I apologize for the inconvenience. I understand how important **item** was for you but don't worry, In order to receive the best assistance regarding your order from ****center***allow me a few moments to escalate this issue directly to them. You should receive a response via email or phone call within 1 business day.
refund:
I really appreciate your comprehension on this.
I’ve issued a refund of $**** for your item. You will receive a confirmation email as soon as the refund is processed. The refund will post to your original payment method within 5 business days.
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Well, before let you go, let me inform you that you will receive a brief survey on 5 minutes to your email to qualify my assistance today and I would appreciate your feedback.
Please let me know if there is anything else I can assist you with today?
Is there anything else I can do for you today, big or small?
You're more than welcome, I just want to make sure that you have received the best customer service.
Well, the only thing left for me is to wish you happy holidays for you and your family. It's been a pleasure assisting you. I am going to disconnect now. If you need any help in the future, please, do not hesitate to contact us again.Thank you for contacting Walmart.com and have a great day!
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