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I am glad that you are bringing this to my attention. I completely understand your concern I will share your feedback in this regard.
I know that you are upset about the delay in delivery, not to worry, the issue has been escalated and the team will get back to you with an update within the given timeline.
In case of any issue after the given promised timeline, please reach out to us, we would be happy to help you anytime.
Glad we could assist and make things little better. We will take stringent action and see that this experience is not repeated.
We are truly saddened to know that you had to go through such a disappointing experience and this is certainly not what we stand for.
We do fail sometimes in making a perfect experience for the customers. We hope your next order brings a much better experience.
However, we'll look at exploring more features that can help make your shopping experience even better in future.
I will make sure that you don't have to wait for so long.
However, we will be coming up again with a new sale and I really hope you will get the product with exciting offers.
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