Notes

Goliyan 2

No need to worry, I will check and help you with this.

Please try to understand if there is an option with me, I could have definitely helped you out.

Trust me, if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

I'll definitely share the feedback with the courier service provider, so that they can work on it.

I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.
I want to assure you that additional measures are put in place to get this resolved as soon as possible.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.
I would request your kind understanding in this regard.


I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I am really sorry, being a valuable customer you are facing the trouble.

I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.

I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

I am also a customer at some point and I do understand your concern.

Your kind understanding is highly appreciated in this regard.

Trust me, you will not face any issue and team will provide you the best resolution in this regard.

I certainly understand that you're keen to get this order, please do not worry, it has been shipped, you will get it earliest.

If I relate it to myself, I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

Your kind understanding will be highly appreciated.

I certainly understand your disappointment.

This isn't something we would want you to go through.
I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

I request you to please wait for the delivery of your product as per the delivery timeline.

However, we will try our best to get it sorted out soon and would appreciate your patience and understanding in these regards.

No need to worry, I will check and help you with this.

Please try to understand if there is an option with me, I could have definitely helped you out.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customers for us.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our shoppers like you.

I'll definitely share the feedback with the courier service provider, so that they can work on it.

I've noted this down and will make sure appropriate feedback is shared with the seller so that you do not experience this next time around.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.

I see that you have been one of our valuable customer and really sorry for the trouble you had to go through.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I am really sorry, being a valuable customer you are facing the trouble.

I can understand how you feel in this situation. In fact, if I would be at your side I felt same as well.

Please be assured that the team will try to resolve this issue as soon as possible.

golian 3

You are very good at your work but may be it will be helpful while you will be supporting and handling your chats on 3 concurrency.
However, trust me if there would be anything else then I would have done it for you.
Please ignore the last statement.
Priority specific and early delivery denial

NOTE: You will not need to add specific and priority templates those templates have already been added

I completely understand your concern however trust me this is something which is not under my control. The delivery of any order depends on so many factors.

It is a process that takes time. We have to work within the policy that has been mentioned by the seller and as per the courier service providers.

I hope you will understand my limited access and will cooperate in this regard.

I really wish that I would be able to help you for the same however, I do not wish to make any fake commitment with you.

If the seller would have provided any option to provide you early delivery then I would have requested for you.

However, I have done everything what I was able to do to make it easy for you.
I will share your feedback as well.

I understand your concern but sorry to inform you that currently, the courier partner does not have an option to schedule delivery at a particular time frame due to courier constraints.

In case, if you are not available at the time of delivery, you could have a friend or a family member collect the package on your behalf. If you like, you may cancel this order and place a new one at a later date, provided the stock is available with the sellers.

I understand your concern regarding the delivery of your product. I would like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product ordered.