Notes

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Please do not worry, I will assign your case to the team and the team will surely help you out.

As I have checked that the case is already escalated to the team and the team will contact you by

Please do not worry as the case is already escalated to the team and the team will contact you by

Please be assured that the team will surely help you out.

The team is working closely with your issue.








{COMPLAINTS FOR DELIVERY}

* You will be notified once the order is out for delivery. The above mentioned time frame is the maximum time within which you'll get the resolution.

* I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble.
We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller and the courier partner.

*I would request your kind understanding.
*Your co-operation and understanding in this regard will be greatly appreciated.

* I understand how upsetting it would be that you haven't received your order.
This is certainly not the kind of service we want you to experience but very, unfortunately, things have turned out on this way.

*Not to worry, the feedback will be shared with the courier service provider. However, such issues will not be repeated.

*The courier office address or the contact details are not shared to us. Hence, I do not have the option to share the details and I am sorry about the same.


*********STATUS**************
**Not to worry, the seller's service provider will try their level best to deliver the item as early as possible by the given promise date.

*Once the item is out for delivery, you'll get a notification from the seller's partnered courier service provider via SMS/Email.

*Once the shipment is out for delivery, you'll receive an SMS with the call bridge details, so you can reach the Wishmaster securely using the call bridge details.

*The courier office address or the contact details are not shared to us. Hence, I do not have the option to share the details and I am sorry about the same.



***************RETURN****************
*As I can see that the return is already created for the product.

*I would like to inform you that the seller can only provide you the replacement for the product as your product falls under 10 day replacement policy.

*I would like to inform you that the seller is ready to provide you the refund for the product.

*I would like to inform you that the seller can only provide you the refund for the product.