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Thanks for writing in and for being valuable Flipkart Plus Member.
We understand your concern about the refund your product 'Santoor Sandal & Almond Milk Soap'
We'd like to let you know that your order 'OD116740277428916000' has been canceled by the seller as requested by you with the reason stated as 'Long Delivery Promise'.
However, a refund of Rs. 120/- will be initiated within 04 business days from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.
Once that is done, it will be credited to your Flipkart Pay Later within 02 hours.
To track the status of your return request, visit the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
We understand that you were looking forward to getting your product and have shared feedback with the courier service provider so that they can put in additional measures in place to make your shopping experience a delightful one.
We would like to thank you for your understanding.
A short survey that won’t take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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