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Thanks for writing in and being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '9959254597' and '9346578011' to talk to you about your concern but could not reach you.

We understand your concern about the delivery of your order 'OD116027387628183000' for 'boAt BassHeads 220 Super Extra Bass Wired Headset with Mic'.

We are sorry for the delay in response.

We want to let you know that your order was delayed due to unforeseen issue faced by the courier service provider.

We see and found that your order has been cancelled by the seller as requested by you with the reason 'Long Delivery Promise' and you would have received confirmation for it.

However, the seller has refunded Rs. 539/- for your order to your Credit Card on July 27, 2019. This will be credited by August 06, 2019, as per standard banking procedures.

Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank.

If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.

Check to know more about cancellations and refunds on Flipkart.

Hope this helps.

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You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
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