Notes

phonepe refund


If you do not receive the refund by this time, I request you to get in touch with the PhonePe support at [email protected] or call them on 01246789345, so that they can help you in the best possible way.

As you said that you have not receive the refund, I request you to get in touch with the PhonePe support at [email protected] or call them on 01246789345, so that they can help you in the best possible way.


feedback


Please go through these templates:
- I certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble. We will ensure precautionary measures are taken in order to avoid this situation next time around by the seller and the courier partner.

- We, Flipkart, as a team will do our best so this does not happen again and we're constantly working to enhance your shopping experience.

- Please be assured that the seller is putting in additional measures to make sure that your order-to-delivery experience is a delightful one.

​​- Your co-operation and understanding​ ​​​towards this will be appreciated.

- We are having a close followup till your product reaches you, in case if your registered number is not reachable then we will get in touch with you on your alternate number.

- For an assistance, in case we are unable to contact you on 9205175936, our dedicated team may send you an email. Kindly refer the same.

- You will be notified once the order is out for delivery. The above mentioned time frame is the maximum time within which you'll get the resolution.

- Although, the seller will not be able to make up for this delay, the least can be done now is to ensure that the shipping charges you’ve paid for the item are refunded, which in this case is Rs.27/-. This amount will be credited as a Gift Card in your Wallet within 24 hours of successful delivery. You can use this amount anytime within a year to buy products from a wide range of sellers on our website or app.

- I have taken your request and notified to 'E-kart' logistics to deliver the product within 5 pm by the maximum delivery timeline is 7 pm.

- Once the shipment is out for delivery, you'll receive an SMS with the call bridge details, so you can reach the Wishmaster securely using the call bridge details.

- Please be assured that we'll remain committed to providing you the best shopping experience. Unfortunately, there is no such option to pickup.
👆 Use for delay in delivery cases..
- Not to worry, the feedback will be shared to the courier service provider. However, such issues will not be repeated.

- The courier office address or the contact details are not shared to us. Hence, I do not have the option to share the details and I am sorry about the same.

- Also, the self pickup option is not selected, hence, the courier service provider will not handover the product at the courier office. Please do not worry, your order will get delivered to you at your door step.

- The team is already working on this to make sure the order gets delivered to you soon.

- Please help me with your alternate number, so that I can take your request and escalate.

- On checking, I see that there is an unusual delay in delivery of this order by promise date. Not to worry, the same has been notified to the team for investigation and you can expect the resolution on or before 30th Apr 2019.

- Although the seller's try and do their best to ensure the items reach you as soon as possible, but they cannot promise an early delivery.

- Kindly request your patience while the issue is resolved to your satisfaction at the earliest.

- This is the estimated delivery date is just the maximum time frame, in the most cases the delivery will take place much before the estimated delivery date.

- In case, you find any issue with regards to the delivery please contact us at the earliest to help you accordingly.

- We'll definitely share the feedback with the courier service provider, so that they can work on it.

- I am sorry to let you know that there has been an unexpected delay in having your order delivered.

- Please do not worry, this issue has been shared with the seller and their courier service provider to get this sorted.

- The resolution regarding the delivery will be shared with you.

- Could you please confirm the alternate contact number as it will be helpful in getting touch with you in case if we are unable to reach you on primary contact?


Delay In delivery (if case is already with team)

I will go ahead and will check the status of your order, please be assured.

I do understand the situation you are going through.

Please be assured, you will not have to face the same issue in future.
Good news is your case is already with our team and team will get back to you with a resolution.
You will get a resolution for the same by ____________.

As I have check the details order is canceled after the order is shipped by the seller so, I would like to to let you know that it will take 04 business day for the product to reach the seller.

Once the product is reach to the seller and confirmed by the seller, the seller will initiate the refund and the refund will credit to your source account within 08 business days, as per the standard banking procedure.

I would like to let you know that within 04 business day from the date of cancellation.

I would like to inform you that it will take 04 business days except weekends and public holidays.

Once that is done, it will be credited to Debit Card and the Gift Card section of the Flipkart wallet within 01 business day.


Cx said that i have received the different colour. cx confirmed the address. alternate contact number of the cx is -8057757373 cx said that registered number is not working. so, 8057000009 this is the primary number.

I would like to let you know that a refund of Rs.779/- is processed by the seller and it will be credited to your source account within 06 business days.