Notes

Delay in Delivery Templates:

I completely understand that it has been inconvenient for you.
However, we will try our best to get it sorted out soon and would appreciate your patience and understanding in these regards.

Also, can you please help me with an alternate contact number of yours?
It is because in the meanwhile if we need to contact regarding the same.
We are working to get it resolved and will get a resolution on the same by 'Buy time'
I would like to let you know that as there has been a delay due to unavoidable courier related constraints, we have escalated the issue and we are working for the issue.

Please do not worry, the issue will be resolved and the product will be delivered by XXXXX.

On checking, I see that there is an unusual delay in delivery of this order by promise date. Not to worry, the same has been notified to the team for investigation and you can expect the resolution on or before

Although the seller's try and do their best to ensure the items reach you as soon as possible, but they cannot promise an early delivery.

- Kindly request your patience while the issue is resolved to your satisfaction at the earliest.

- Be assured, this is the estimated delivery date is just the maximum time frame, in the most cases the delivery will take place much before the estimated delivery date.

Please be assured that the team is coordinating with the courier service partner and the courier service partner will try their best to deliver your product as soon as possible.



Be assured, this is the estimated resolution date is just the maximum time frame, in the most cases the resolution will take place much before the estimated resolution date.

Srikanth, I am sorry to let you know that your order was delayed due to an unforeseen issue faced by the courier service provider.

This case is already escalated to the team.

The team is working closely with the courier service provider to make sure that your order reaches you by November 042019.

- In case, you find any issue with regards to the delivery please contact us at the earliest to help you accordingly.


TOA for delay in delivery:

Although the seller's partnered courier service provider will not be able to make up for this delay, for your continued trust in us and for being patient, they will add ₹100/- to the Gift Card section of your Flipkart wallet within 24 hours of the product delivery. You can use this amount anytime within a year to buy products from a wide range of sellers on our website or app. This Gift Card will be valid for a year from the date it is credited to your Flipkart Wallet.

I’d also like to assure you that we’re doing everything possible to give you a better experience the next time you shop on Flipkart and hope you’ll understand.

you will get the Rs 100/- as a token of apology to your gift card with in 24 hours of successful delivery.

Digital Print Semi Stitched Ghagra, Choli, Dupatta Set (Yellow)

LINE:

I know how hard it is to trust for you now. However, I have done my best at my end. Trust me, you will not face any issue and team will provide you the best resolution in this regard.

However, trust me if there would be anything else then I would have done it for you.

I hope you will understand my limitations.

I do not want to make any fake commitment this is the reason, I have done my best and have shared the same information that has been shared by the seller with us.

Please give a chance to let the seller correct this mistake. I do value you and your time in this regard.

We do want to keep you as a happy customer for a long time.


Customer smile is our first priority.

I really wish to do my best to make things easy for you with all the access that has been provided by the seller and our organisation.

I am glad that you are bringing this to my attention. I completely understand your concern I will share your feedback in this regard.

I greatly appreciate that you are taking this initiative and bringing this to my attention.

Your suggestions and feedback is something that is very important to us to make your online shopping experience better.

I do value you as a valuable customer, your time, your money and appreciate your business.


Give us a chance to help you and to keep you with us as a happy customer.