Notes

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

With all due respect, Flipkart is just an intermediate between seller and consumers. So, creating replacements is entirely on sellers.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

As you are one of our valued customers, your satisfaction is one of our primary concern.

Thanks for your kind understanding in this regard.

As you are one of our valued customer, your satisfaction is one of our primary concern.
As a valued customer your smile means a lot for us.
Pramod, you are a valued customer to us and your smile means a lot.
Rahul, you are a valued customer to us and your smile means a lot for us.
You have been an awesome customer for giving me your precious time.
Thank you so much for your understanding.
Thanks for your precious time.
I hope I was able to help you out today.

Please feel free to get back to us in case you have any queries and we'll be glad to assist you further.

Due to stringent norms that we mandate for sellers, you can be assured that products sold on Flipkart are 100% original and there is no compromise on the quality of products.

I request you to please wait for 24 hours as I have escalated the issue with a strong feedback to the team and will surely get back to you with a resolution.

I can understand your situation if I would have been in your place I would have reacted the same.
I can understand your situation if I would have been in your place I would have reacted the same.

I am understanding your situation and really want to help you for the same.


No need to worry, I will check and help you with this.

Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.

I assure you that feedback has been shared with the seller and they'll do their best to make sure that you don't experience this again.

As you are one of our valued customers, your satisfaction is one of our primary concern.

I want to assure you that additional measures are put in place so this does not happen again.

Feedback and suggestions from customers are taken seriously and have been instrumental to our success.

Please be assured that we will certainly consider your suggestion and look into the feasibility of implementing the same.

Thanks for your kind understanding in this regard.
I see that you have been one of our valuable customer and really sorry for the trouble you had to go trough.

Not to worry as issue is already with the team and team will get back to you by September 30, 2019.

I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.

I want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience.

I’ll make sure it’s passed on to our team.

Sorry about that, Harsha. We'll share the feedback with [[seller/courier service provider]] so that they can put additional measures in place to make your shopping experience a delightful one.

Yes, I understand that. I’ll pass it on to our courier service provider so that your experience can be a delightful.

Do not worry! Most of the orders are delivered on or before the promised date. Still, the seller will be unable to commit on an early delivery.

I' d like to assure you that we at Flipkart take stringent measures to ensure your details are completely secure.