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Thanks for your valuable time over the call.
We understand your concern that you have received damaged product 'Knotyy Tempered Glass Guard for Realme XT' with order ID 'OD116705829632677000'.
We are sorry for the trouble you had to go through and this isn't something we would want you to go through.
We would like to let you know that the seller has arranged refund for the product.
We are happy to let you know that the seller has refunded Rs.180/- for your order to your Debit Card on October 19, 2019. This will be credited to your account by October 30, 2019, as per standard banking procedures.
If you do not receive the refund by the time mentioned, please let us know and we’ll help you out.
Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN Have a nice day!
We would also like to let you know that you can also keep the product already delivered to you, wishmaster will not pick the product from your address.
If you have any other concern in future you can write back to us and we will be happy to help you. We would like to thank you for your support and continued trust. Hope this helps.
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