Notes

10 CANCELLATION REQUESTED for RETURN

I understand that you wish to cancel the replacement/exchange/refund request raised by you.

However, since the Wishmaster of the courier service provider is already on the way to pick-up the product, if thee it may not get cancelled immediately due to seller tries to cancel the sam a technical constraint.

This may cause a delay of 48 hours.

Once the current return request is cancelled then only the seller will be able to raise a fresh return request (Use if applicable > i.e. as per the availability of the product).

Can I request the seller to cancel the replacement/exchange/refund request?

As you are one of our valuable customer, this is something which we do not want you to experience.

I see that your experience has been an unpleasant one since the order has not been delivered to you as per the promised timeline.

Sorry for the unpleasant experience you had to go through.

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We do like to let you that your replacement order has been canceled by the seller as per your request. Kindly wait for 48 hours for the completion of cancellation process.

(The seller has gone ahead and cancelled the request for your product as per your request, however, the return is in cancel requested state at this moment. It will take around 48 hours to get it cancelled. We would request you to wait for 48 hours and after that the seller will create a new return for refund with appropriate reason. )

You can create a new return for refund through self-serve after 48 hours. You can raise a return request for your order easily through our website or app. You’ll need to login to your Flipkart account, go to 'My Orders', select the item, click 'Return' and follow the prompts.

We will send you an email and sms with the details of your return request.

We would like to thank you for your understanding and support.

Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to hear from you.


csat
It was pleasure assisting you today.

Thank you for your kind understanding in this regards.

Could you help me with the order ID of the product that you are referring to?

I hope I was able to help you with your concern today.

I would like to let you know that you will receive a customer feedback email to your registered email ID.

I hope I was able to help you with your concern today.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No'.

Also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

I hope I was able to help you with your concern today.

Your feedback is really valuable to us and will help us enhance your experience.

Please do share your feedback, it will depend on how I have assist you.

c sat
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.

You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.


Your feedback is really valuable to us and will help us enhance your experience.









The penalty once levied for late payment of ‘Flipkart Pay Later’ transactions cannot be waived off. I request you to pay the amount on or before the due date to avoid any penalty charges.

I am sorry to let you know that there is a penalty for late payment which depends on the outstanding due as on the 10th of the subsequent month which will be added to your'Flipkart Pay Later' bill of the previous month.

I would like to let you know that the registration for this service will be done automatically once the product is delivered


Cashback point shall be posted to your Debit Card linked account after 90 days from the month of transaction. You will need to redeem these Cashback points by logging into NetBanking or calling PhoneBanking and request for redemption of the Cashback points.
* 48 hours post request for redemption of Cashback points, the equivalent amount shall be credited to the customer primary account Linked to the Debit Card only

Sandeep, is there any other information you'd like me to help you with?