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I hope I was able to help you with your concern today.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
CSAT
I hope I was able to help you with your concern today.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Since I haven't heard from you, I am closing the chat. However you may restart the chat.
CALL BACK
If you'd like a callback from us, just follow these simple steps:
1. Please visit the Help Centre (App) or 24x7 Customer Care (Website) section
2. Select 'Contact us'
3. Choose the preferred channel Rest assured, you'll receive a call back from us to help you with your query
ESCALATING
I am sorry to let you know that the shipping/delivery/refund of your order has been delayed due to unforeseen issues.
No worries, I am escalating your issue to the team.
Could you please help me with a
n alternate number?
As I have not heard from you in a while regarding an alternate contact number.
I would like to let you know that I have escalated your issue and the team will get back to you with the resolution by August 14, 2019.
WISHMATER DETAISL
I am sorry to let you know that at this moment the Wishmaster details are unavailable.
Once your product is out for delivery, you will receive an SMS with the Wishmaster details.
{REFUND}
I would like to let you know that the seller has completed the refund of Rs. 499/- for your product on August 29, 2019 and it should have been credited to your bank account by September 10, 2019 as per standard Banking procedures.
I request you to contact with your respective bank.
Please let me know have you contacted with you bank.
If in case of any delay you can get back to us.
We will surely help you for the same.
As I have checked, your order will be delivered to you by 07 PM today.
As I have checked, your order has been shipped by the seller and it will be delivered to you by 07 PM today.
As I can see
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