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Hi ,

Thanks for your valuable time on the call and for being a valuable Flipkart plus member.

We understand your concern that you want to know about the return process for your order ''.

It's really simple! Just follow these steps:

• Log in to your Flipkart account
• Visit the 'My Orders' section by clicking here: http://fkrt.it/bqWLi~NN
• Select the product and click 'Return'

We'll send you an email and SMS with all the details you need.

However, we would like to let you know that you can update the bank detail while creating the return and you will get the refund in your bank account as per standard banking procedure after successful pickup of your product.

Moreover, you can also choose the option to take the refund in the Gift card section of your Flipkart Account and this amount can be used to shop from a wide range of sellers available on Flipkart.

Hope this helps.

A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.

You can confirm if you're happy with the resolution provided by choosing 'Yes' or 'No' and also rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.

Your feedback is really valuable to us and will help us enhance your experience.

Thanks for choosing Flipkart.
     
 
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