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Thanks for writing in.
We understand your concern about the delivery of your '____________' with the order '____________'.
We’re sorry to let you know that the delivery of your product is delayed due to some unforeseen issue faced by the seller's partnered courier service provider.
Although we will not be able to make up for this delay, for your continued trust in us and for being patient, the seller will add Rs.100/- to the Gift Card section of your Flipkart account. It will be credited within 24 hours of the successful delivery of your order. You can use this amount within a year to shop for your favourite products on Flipkart.
Please be assured that we'll look into this and get back to you with an update by ____________.
We would like to thank you for your patience.
A short survey that won't take more than two minutes of your time has been sent to your registered email address to get your feedback on the resolution provided and our conversation.
You can rate our conversation experience on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
Your feedback is really valuable to us and will help us enhance your experience.
Thanks for choosing Flipkart.
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